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How to Use Catalog on WhatsApp Business

By Isny Dewi R

10 August 2020

Through catalog feature, SMEs can showing their products or services on their WhatsApp Business profile.

Photo source: Pixabay
In the midst of difficult times due to the COVID-19 pandemic, many conventional entrepreneurs are turning to digital businesses. Seeing this, WhatsApp Business presents a Catalog feature. Through this feature, SMEs (Micro, Small and Medium Enterprises) can showing their products or services on their WhatsApp Business profile.
Through the Catalog feature, customers can not only see product or service photos offered by sellers, but also can see the descriptions to product prices. Here's how to use Catalog feature on WhatsApp Business:
  1. WhatsApp Business app can be downloaded both on Play Store and App Store. After that, verify your phone number.
  1. Open WhatsApp Business app, then tap More Options located in the upper right corner.
  1. Next, tap the Settings menu and Business Settings.
  1. Then, tap Catalog. After that, you will see a catalog option. Make sure your WhatsApp Business app have been updated to the latest version, so you can enjoy this feature.
  1. On the Create a Catalog page, select Add Product or Service. Then, select Add Images to upload your product or service photos. You can add photos through the gallery or taking directly through the camera feature in the Catalog. You can upload up to 500 photos on this feature.
  1. After that, enter the product or service name, price (optional), description, link (can be a link on e-commerce sites or your personal website), and product or service code.
  1. Next, tap Save. The catalog is ready to use on your WhatsApp Business app.

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