The year 2020 began with flood disaster that struck the Greater Jakarta area, with losses that were certainly not insignificant. For insurance customers, flood insurance claims is an option. But sometimes, there are insurers who refuse claims of their customers for certain reasons. Well, so you don’t experience this, it helps you to pay attention to these following things quoted from kompas.com.
1. Validity Period
The validity period of an insurance policy is one of the things you must consider if you want to claim insurance. Insurance observer Irvan Rahardjo thinks it's good for insurance customers to know the policy's validity period so that insurance can be renewed and get benefits when needed.
This is because the insurer will refuse if the claim is made when your insurance has expired. "The thing to watch out for is insurance refusing claims on the pretext, the flood occurred in early 2020, while the rain began on December 31, 2019. Then the policy that ended on December 31 is not guaranteed, because the flood occurred in early 2020," explain Irvan from Kompas.com Monday (1/6/2020).
2. Understand the Conditions for Submitting Claims
Irvan also assessed that there were some customer carelessness that made their insurance claims denied. "What to watch out for in a situation like this, when people want to get flood compensation is an argument from insurance to reject a claim. For example a submerged car is then run to be saved. That can damage the car and can be a pretext for insurance to reject the claim," he explained.
Separately, CEO of PT Asuransi Adira Dinamika Tbk or Adira Insurance Julian Noor explained that policyholders can transfer flood risk to those who are willing to bear it. In this case is insurance company, by buying flood expansion guarantee.
This product can guarantee the assets of policyholders in the event of flood disaster. However, Julian added, the claim would apply to policyholders who had already extended flood risk guarantee. "Not all vehicle and property insurance policies are expanded to cover flood risk, so only vehicles and property that are extended to flood risk can have insurance coverage," Julian said quoted from Kompas.com.
Julian suggested that in order for flood claims to be accepted, policyholders must ensure that by purchasing insurance coverage caused by flooding. "Customers must understand the contents of the insurance policy to avoid misunderstandings in insurance," he added.
Top Photo Credit: Instagram @pulangpergipagi
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